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UBA’s Leo Celebrates Sixth year of Impact, With New Offerings

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United Bank for Africa (UBA) Plc, Africa’s Global Bank, is commemorating the sixth anniversary of its flagship artificial intelligence Digital Assistant and Chatbot, Leo. In light of this milestone, UBA has unveiled new offerings designed to enhance the landscape of digital banking in Nigeria.

Since its launch on January 11 2018, UBA’s Leo has emerged not merely as a technological asset but as an innovative transformative assistant that has had a profound impact, on the Nigerian and African financial industry.

It is important to note that UBA remains the first financial institution in Africa that introduced a digital solution to ease customer transactions at the time when it became necessary in a fast-paced world when customers demanded quick-time transactions and response.

From its inception, Leo’s footprint has been unmistakably impactful, as the Chatbot – which first began operations on , WhatsApp, Instagram, Apple Messages and Google Business Chat and other social media platforms – has positively impacted the lives of millions of users across the continent, driving financial inclusion, modernising banking and bridging the financial gap that existed.

UBA has promised that LEO’s services will be even broader and better as it the bank has again invested in first rate cutting edge technology that will further deepen customer experience on Instagram and Google Business, terrains none of its peers can lay claim to.

UBA’s Head, Digital Banking, Olukayode Olubiyi, who explained this, pointed out that UBA customers indeed agree that Leo is one of the bank’s biggest investments in cutting-edge technology and has been steadily changing the face of banking on the continent.

He stated: “Six years later, and with over 7 million customers, UBA’s Leo, has without a doubt, remained unequalled as the smartest Banking Chatbot in Nigeria because of its speed and quick learning intelligence and has continued to evolve with so much more to offer its constantly growing customer base”.

“While other financial institutions are still trying to find their feet as regards Artificial Intelligence, at UBA, we can proudly say that Leo has become a massive success as it continues to consolidate on its successes and accolades winning several awards as testament to its unparalleled qualities and effectiveness.”

Reeling off LEO’s achievements in the last six years, Olubiyi, said Leo has been effortlessly enhancing the digital customer experience in banking and also achieving a range of other benefits like 24/7 availability as the chatbot stays available round the clock to assist customers and handle the common financial queries asked by the customers.

He added that the AI BoT activities has spanned across the bank’s operations in 20 African countries, garnering huge accolades and over 17 prestigious awards globally.

“With this in mind, we have ensured that, Leo continues to enjoy periodic and systematic upgrade with special emphasis on enhanced advancements and specialised unique features where necessary”, he stated.

It is important to point out that the uniqueness of Leo lies in the convenience as customers can initiate transactions without leaving their favoured phone applications, and by bringing Leo to the comfort zone of its customers, UBA’s chat banking became a pioneer innovation and has since enjoyed leadership status in the chat banking space.

United Bank for Africa Plc is a leading Pan-African financial institution, offering banking services to more than twenty-five (25) million customers, across 1,000 business offices and customer touch points in 20 African countries.

With presence in New York, London, Paris, and Dubai, UBA is connecting people and businesses across Africa through retail, commercial and corporate banking, innovative cross-border payments and remittances, trade finance and ancillary banking services.

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Controversy Over Essien Udim Election Fades as PDP Candidate Congratulates APC Rival

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The dispute surrounding the October 5 local government election in Essien Udim, Akwa Ibom State, is gradually subsiding after the People’s Democratic Party (PDP) candidate, Enobong Patrick Friday, issued a congratulatory message to his rival, Ntiedo Usoro of the All Progressives Congress (APC), who was declared the winner.

Essien Udim, the home of Senate President Godswill Akpabio, became the center of attention when the local Returning Officer, Professor Inyang Ating, initially announced the PDP candidate as the winner with 55,612 votes, compared to Usoro’s 686 votes. However, the next day, Akwa Ibom State Independent Electoral Commission (AKISIEC) Chairman, Elder Aniedi Ikoiwak, declared Usoro of the APC the winner, stating that he had secured 51,751 votes, while the PDP received 22,799 votes.

The sudden reversal sparked protests from PDP stakeholders, who alleged the result was manipulated to favor the Senate President. Some commentators described the decision as a “political palliative” to maintain the relationship between Governor Umo Eno and Akpabio.

Professor Ating’s earlier declaration was dismissed by AKISIEC as fake, with Ikoiwak clarifying that Ating was not officially appointed as Returning Officer and had no authority to announce the results. The legitimate Returning Officer, Professor Uduak Okon, had submitted the official results that declared APC the winner.

After days of silence, the PDP candidate, reportedly under pressure, congratulated Usoro in a message aimed at reducing tensions in the state. In the message, Friday pledged his support for Usoro’s administration, emphasizing the need for governance over electoral disputes.

Despite this, some PDP members have expressed dismay, calling the situation a conspiracy to undermine the will of the people. They raised concerns about the influence of the governor over the state’s electoral commission and its impact on election outcomes.

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EFCC Arrests 28 Suspected Internet Fraudsters in Akwa Ibom and Edo States

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The Economic and Financial Crimes Commission (EFCC) has apprehended 28 individuals suspected of involvement in internet fraud in Akwa Ibom and Edo states.

The EFCC spokesman, Dele Oyewale, disclosed the arrests in a statement released on Tuesday in Abuja.

According to Oyewale, the arrests took place on October 7 during a coordinated sting operation based on credible intelligence regarding the suspects’ fraudulent activities. In Akwa Ibom, 13 suspects were arrested in the Nwaniba area of Uyo, while 15 suspects were taken into custody in Benin City, Edo State.

Items seized from the suspects in Akwa Ibom included two Lexus 350 saloon cars, a Toyota Camry V6, a Toyota Corolla, six laptops, and 20 smartphones. In Benin, four luxury vehicles, laptops, and phones were recovered from the suspects.

The EFCC confirmed that the suspects will be charged to court following the conclusion of investigations.

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Gov. Umo Eno Ushers in New Era of Political Harmony in Akwa Ibom

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The political landscape of Akwa Ibom State is witnessing a significant shift under Governor Umo Eno, marking a departure from the longstanding “winner-takes-all” approach. Since the state’s creation and the return of democracy in 1999, politics had largely been dominated by the ruling People’s Democratic Party (PDP), often isolating opposition parties from state affairs.

Historically, there was a notable divide between members of the ruling party and the opposition, with social and political relationships strained to the extent that associating with opposition figures could lead to sanctions. This exclusionary practice remained the norm until the election of Pastor Umo Eno as governor in 2023.

Despite facing legal challenges leading up to his victory, Eno has demonstrated a commitment to fostering political inclusivity. He publicly invited all Akwa Ibom citizens, regardless of political affiliation, to contribute to the state’s progress. His approach, which emphasizes unity and development over partisan divides, was a clear break from the past and initially surprised members of his own party.

A key moment in this new political chapter occurred when Governor Eno, accompanied by his cabinet and party leaders, visited Senate President Chief Godswill Akpabio, a prominent leader of the opposition All Progressives Congress (APC), in Abuja. At the event, Eno pledged his willingness to collaborate with Akpabio for the state’s benefit.

Later, during Akpabio’s visit to Akwa Ibom, Governor Eno formally welcomed him at the Government House and hosted a dinner in his honor. This gesture signaled a turning point in Akwa Ibom politics, showcasing a commitment to political inclusion and collaboration.

Governor Eno has continued to attend events celebrating Akpabio’s achievements, reinforcing a spirit of cooperation that has been praised by both sides. This new approach to governance stands in contrast to the more contentious relationships seen under previous administrations, setting a new precedent for political unity in Akwa Ibom State.

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